Frequently Asked Questions

What are the indications for use of each of the products?

The Body Awakening product line has been created to help enhance the human experience - the joys of a strong body, the productivity of a healthy mind, and the quiet confidence of a conscious independent lifestyle. Each product fulfills a specific function or set of functions.

How often should each of the products be used?

The recommendation for frequency of use of each of the products is on a ‘daily’ basis.

What is the age range for use of each of the products?

There is no specific age range for any of the products. However, dosage levels will vary depending on age of the user. Please refer to the product label for specific dosage instructions.

Why use Body Awakening products over competitor products?

All Body Awakening products contain the highest quality, organic based ingredients, and grown without the use of chemical fertilizers. The products are all natural, and contain no added coloring, preservatives, corn, lactose, wheat, soy or sugar. The products are formulated by an in-house holistic nutritionist and produced in a cGMP/GMP facility following ISO13485 guidelines for quality management. All products are tested rigorously before being bottled and sold.

How long has Body Awakening been in business?

Body Awakening started their business in 2012, and have been continually working to develop new products to enhance the health and lifestyle of each consumer.

Where are you located?

Body Awakening has offices in both the USA and Hong Kong.

What is the shelf life of your products?

The shelf life for each of the products is shown on the label, and will vary depending on the product. In general, the majority of the products have a shelf-life of at least one year.

Are your products still good after the shelf life has expired?

Body Awakening does not provide any guarantee of product integrity once the expiration date has been reached. This does not, however, necessarily mean that upon expiration, the product will no longer have any efficacy.

Do Body Awakening products need to be refrigerated after opening? Will heat destroy the bacteria in Probiotic + and True Greens?

Body Awakening does not require refrigeration of their products. However, as mentioned on the label, products should be stored in a cool, dry place, and not be allowed to be exposed to extreme heat or in areas of high moisture.

Any contra-indications for using any of the products?

For consumers who might have a pre-existing medical condition, we recommend that they consult their physician before use. This especially applies to pregnant and/or lactating women.

Can all the products be used while on medication, or along with other supplements?

As noted above, consumers who might be on a specific medication for a particular medical condition should consult their physician prior to use of any Body Awakening product.

How can I obtain more information about each of the products?

Customers can view our webpage at

Can you give medical advice?

Our knowledgeable customer service team will be happy to answer your product related questions, however ’remote diagnosis’ is generally not a good idea and we’re not able to give specific medical advice. All the information we provide is of a general nature and should not replace that of your healthcare professional. We recommend you consult your healthcare professional if you experience any unexpected symptoms.

Is it better to take the products with or without a meal?

All of the Body Awakening products can easily be taken with or without a meal. However, for maximum absorption of the omega-3 fatty acids contained in the Krill oil, as well as the variety of nutrients found in True Greens, we recommend these products be consumed along with a meal. Probiotic +, Baby Probiotic, and MagC are recommended to be taken with a liquid source, but are not required to be taken with a complete meal. It is not recommended to consume any of the products along with a high fiber supplement as this could potentially have an impact on absorption.

Have clinical studies been conducted on the benefits for using any of the Body Awakening products?

There have been a number of studies on demonstrating the health benefits on consuming all the products that are sold by Body Awakening. However, no studies on Body Awakening products specifically have been conducted.

What is the main difference between Krill oil and Fish Oil? Is Krill oil superior to Fish oil?

The unique quality of krill oil is its natural composition: It contains omega-3 fatty acids attached to phospholipids instead of triglycerides like in fish oils. ... It is more effective, as it allows the body to absorb more of the omega-3, so you can take lower doses of EPA and DHA than typically required for fish oils. In addition, Krill oil is an excellent source of anthocyanins, a powerful, naturally occurring antioxidant. As well, Krill, being at the bottom of the food chain, toxicity concerns are not an issue, and because they are so abundant, they are classified as a sustainable food source.

What is the recommended dose for each of the products?

The recommended dose for each product is listed on the label.

What are antioxidants?

Antioxidants are compounds that inhibit oxidation. Oxidation is a chemical reaction that can produce free radicals, thereby leading to chain reactions that may damage the cells of organisms. Antioxidants such as thiols (Vit E) or ascorbic acid (Vitamin C) terminate these chain reactions. a substance that inhibits oxidation, especially one used to counteract the deterioration of stored food products. Body Awakening products high in antioxidants include OmegaMe, VC and TrueGreens.

Why powders and not pills?

For several important reasons, Body Awakening prefers to offer our probiotics and super green foods in powder form and not pills as powders are much easier for the body to absorb than pills, powders are easy to mix with any type of beverage, and as such powders are an easy way to get people to drink more.

Why freeze-dried probiotics?

Live bacteria basically have a short shelf life. By freeze drying, the bacteria are now shelf stable. This is important in the supply chain, which can cause destruction of the bacteria over a period of time. Thus, freeze drying ensures product quality from the beginning of the manufacturing process to the point of arriving on the store shelf.

How can magnesium help with sleep?

Magnesium is well known as an anti-stress mineral, having a calming effect on the central nervous system. Hence, magnesium plays an important role in relaxing muscles throughout the body, and ensuring the user a more relaxing and peaceful sleep.

Do we really need to be taking extra probiotics?

Most food sources, especially fast foods, lack any probiotics, which are important for intestinal health. Adding probiotics to the diet can especially beneficial to people who might have digestive issues or immune system struggles.

Why do we use animal based Omega 3 product versus a vegetarian option?

We use an animal based (fish oil) product for Omega 3, as fish oil is a much richer source of EPA’s and DHA compared to vegetarian sources, such as flax oil.

What is the relationship between detoxification and weight loss?

It’s well known that that the food we eat is unfortunately a source of toxins, due to chemicals in processing and the environment. The body clears these toxins from the bloodstream, and often stores them in fat tissue, with the fat tissue holding on to the toxins. When we detox, these toxins are released from the body (from fat), now allowing more fat to be burned as an energy source

What are some of the common signs that our bodies need to cleanse?

Headaches, fatigue, body odor, bad breath, are often signs that the body needs cleansing, as the liver has become more overwhelmed.

Why is it common to feel worse during your cleanse rather than better?

This is a sign that your body is releasing toxins. Detox shouldn’t be painful. If you feel much worse, this can be a sign that you need to modify your cleanse and slow down a bit.

What are the main elements of the Body Awakening cleansing program and, what makes it so special as a program?

Psyllium powder is key to helping the body rid of toxins. The raw honey in the kit is packed with anti-bacterial properties, and an excellent amino acid profile. With the same kit, one can personalize their cleanse, enjoying a variety of different types of cleanses. Spirulina and Chlorella are powerful detox agents. Also, after ordering the kit, it doesn’t have to be used right away as long as it is kept in a cool dry place.

Why do we use honey rather than something like agave in our cleansing kit?

Agave is generally highly processed, whereas honey is a natural anti-bacterial agent. Baby probiotic doesn’t have any honey.

What is L-carnitine?

L-carnitine is an amino acid, which helps fatty acids get into the mitochondria of the cell. It can be quite helpful for weight loss.

Why do we use green tea extract rather than coffee for our caffeine in PRIME?

We use green tea extract, because it’s tolerated better than coffee. Also, coffee has a high acid content, contributing to the acidic levels in the body.

Why might some infants and babies need probiotics?

Babies can easily suffer from eczema or constipation as their GI tract and immune system is essentially sterile. Providing a source of probiotics can help the baby more easily manage these issues.

What is the best time of day to take supplements?

This depends on the supplement, and on the person. The best time is when you remember to take the supplement. For our Magnesium and Calcium supplement, we recommend taking just before bedtime in order to realize a more restful and peaceful sleep.

Why should we want to alkalize our body?

A number of diseases arise in a slightly acidic body (alcohol, process foods), which can result in calcium being removed from the bones. Overtime, the leaching of calcium from the bones can result in significant damage to the body.

What food supplements are best for alkalizing the body?

Greens…fresh fruits and vegetables. TrueGreens is an excellent source.

Are all the products made with organic ingredients?

Yes, all Body Awakening products are manufactured with certified organic ingredients.

Any potential side effects that one should be aware of?

Awakening products contain ingredients that are classified as ‘Generally Recognized as Safe’. However, should there be a concern with patient use of any of the Body Awakening products, we advise that patients consult their physician before use.

What might happen if I accidentally overdose or overuse any of the products?

In the event of accidental overdose, we recommend that a person immediately contact their physician, and have the product in hand to provide any content information that might be needed.

Are the products safe for animal use in the event I decide to give to my pet?

All Body Awakening products are recognized as safe for human consumption. However, we recommend that in the event customers opt to provide use of any of the Body Awakening products for their pets that they consult with their veterinarian first prior to use.

If I use the products, can Body Awakening guarantee me that I will improve my health?

Body Awakening does not offer any specific guarantees that a person’s health can or will improve from use of their products.

Where are Body Awakening products currently available for purchase?

Body Awakening products are currently available at retail outlets in Hong Kong, and on-line in Australia, United States, Singapore, and mainland China.

If I want to make a comment, suggestion or have a question about Body Awakening products, where can I go to contact someone?

Please send all product inquiries to:

As the configuration of the Body Awakening Probiotic is "powder" , there is no individual packing or capsule pill for isolation. To what extent is the product efficiency reduced after the container has been opened?

We use powder because the body is able to absorb powder much easier than capsules - particularly kids, babies and adults with digestion problems. We recommend keeping our products in the fridge when they have been opened (particularly during the summer), however all the probiotics in our products are freeze-dried which means they are stable at room temperature. The probiotics become activated (or alive) when they contact water. Most probiotics on the market are not freeze-dried which means they become damaged with heat - even in capsule form. Freeze-dried is the most stable method for probiotics, and is used by only the top quality companies world-wide. Capsules do not actually preserve the product quality any better then powder. In fact capsules can often effect the product if the capsule becomes exposed to temperature changes or moisture. From our experience powder is the best option.

According to the factory test report, the heavy metal level of Body Awakening Probiotic is less than 10ppm. Since some heavy metals are prohibited, therefore, are you able to provide the breakdown of the 10ppm of heavy metal?

Our tests reports go down the 10 parts-per-million, and the results say ‘less than 10 PPM’ - which is basically zero, as food quality safety tests globally do not go down further than 10 PPM, so they list as <10 PPM. Please note that our products are made to cGMP standards which is a much higher standard the GMP. cGMP is the standard used in drug and medicine manufacturing.

How do I stay informed about new products and special offers from Body Awakening?

We send out a regular email newsletter where we promote our exclusive deals and special offers. Another way of staying up to date is via our Facebook page. ’Like’ our page, join the community and be in on free products and exclusive offers.

Can I review your products?

We’d welcome your review of any product on our website. You can do so on the individual 'product detail' page. For example, if you wanted to review PRIME you would first need to go to this product on our site, either via the category navigation on the right-hand side or by using the search function and searching 'PRIME', or similar. This will take you to a 'thumbnail' or 'mini image' of the product. Click on this and it will take you to the product detail page. Once on the product detail page for the product you want to review, scroll down past the product overview to the 'Write Your Own Review' area. Once logged in to your account with us simply fill out the fields then click on the 'Submit Review' button. You'll now be all done and we'll publish your review as soon as we get the chance to have a quick look at it for anything inappropriate (not anticipating this in your case at all of course, it's just our standard procedure!).

I would like to be on your email newsletter mailing list. How can I start receiving that?

Simply navigate back to our homepage, scroll down to the bottom of the page and enter your email address into the ‘Sign up for our Newsletter’ section. Alternatively, email us and we’ll add you.

I have other questions that are not listed here. How can I get the answer?

Please contact us. We look forward to being of assistance.

  • No products in the cart.